Sign In

PRICING

Every Letter includes
  • SUPER Fast Delivery (1-2 days avg.)
  • 1 photo per letter
  • Stationery for them to write back
  • A pre-addressed return envelope
  • Tracking and delivery confirmation
  • Weekly training updates from the base
  • And More...

What’s In a Letter

Every Sandboxx Letter includes your custom message (up to 6,000 characters), one or more color photos, branch-specific return stationery, and a pre-addressed return envelope.

Select A bundle

2 Letters

$7.99
  • Everything included in a standard Letter

5 Letters

$19.99 $17.99
  • Everything included in a standard Letter and ...
  • Save $2
  • 3 More Letters

20 Letters

$79.91 $54.99
  • Everything included in a standard Letter and ...
  • Save $25
  • 18 More Letters

Features

Snail Mail

Sandboxx Letter

Track letter all the way to base

Pre-addressed return envelope

Printed on Mohawk™ premium paper

Reply stationery included

Iconic air-mail outbound envelope

Reply mail notifications

Pre-sorted for faster delivery

Weekly training updates

Chat with military life experts

Amazing Customer Support

FAQs

Marine Corps Bases

– MCRD Parris Island
– MCRD San Diego
– MCB Quantico


Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the boot camp units.

 
Get the mailing address to start sending letters to Marine Corps Boot Camp.
 

Army Bases

– Fort Moore*
– Fort Jackson*
– Fort Leonard Wood*
– Fort Sill*


*Letters are delivered to the Battalion or Brigade mailroom by FedEx, where Army personnel distribute the letters to your Soldier’s company.

Get the Army basic training mailing address to start writing to your trainee.


Navy Bases


– Recruit Training Command Great Lakes


Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the boot camp units.

Get the Navy boot camp mailing address to start sending letters to your recruit.


Air Force Bases


– JBSA Lackland


Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the basic training units.

Get the Air Force basic training mailing address to start sending letters to your trainee.


Coast Guard Bases


– Recruit Training Center Cape May

Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the boot camp units.


Get the Coast Guard boot camp mailing address to start sending letters to your recruit.


Other Military Bases


Any Sandboxx letter sent to non-basic training addresses, including Army AIT units, will be sent via USPS First Class Mail.



You can learn more about when your letter will arrive on base here.

Staying connected to your recruit in training should be effortless. Sandboxx makes supporting your recruit easier than ever before and gives you the ability to track your letter all the way to base.

 

Below we will cover all you need to know about Sandboxx Tracking and how long it takes for your Sandboxx letter to arrive.

 

I just submitted my letter, what happens next?


Our Sandboxx fulfillment team goes to print at 4:30 PM EST every weekday, Monday through Friday.

 

It’s important that you submit your letter before 4:30 PM EST in order to process, print, pack and ship your letter the same day.

 

Sandboxx Letter Delivery Statuses


Once you hit “send” you’ll be able to track the status of your Letter all the way to delivery. Here are the statuses that your letter will go through.

 

Processing

Your letter has been queued for printing, this is what begins right when you submit your letter until our next print. Be sure to submit it before 4:30 PM EST – that’s when we go to final print!

 

Printed

Your letter is about to be sent. Your letter is printed on high-quality, premium Mohawk™ paper, packaged into an iconic air-mail designed envelope and will ship soon.

 

Sent

Your letter is on its way to your recipient. We ship your letter overnight to every training base in the U.S.

 

You can track the shipment of your letter by tapping on “Track” from your letters dashboard until it is delivered on base.

 

Other Letter Statuses


*On Hold

There is an “On hold” status that only occurs if the letter address has been flagged by our sorting algorithm as questionable for delivery.

 

Your letter has an issue preventing it from being sent. Our fulfillment team will work to correct the invalid address and get it back into the printing queue. Letters remain in this status until the address is deliverable.

 

Delivery Exception

This simply means that the mailroom recipient was either:

– Not available and therefore could not receive the mail.

– The delivery could not be delivered for another reason, such as no access to the base.


Don’t be alarmed!
Our shipping vendor will re-attempt the delivery at the next possible opening.

 

How long does it take for my Sandboxx Letters to arrive?

sandboxx referral


Sandboxx letters sent Monday through Thursday before 4:30pm EST will be delivered the next day.

 

Letters sent Friday before 4:30pm EST will be delivered on Monday.

 

All letters sent Friday after 4:30pm EST (to include letters written on Saturday/Sunday) will be delivered on Tuesday.

 

Where does Sandboxx ship overnight?

Sandboxx ships overnight to the following bases:

 

Army Bases:

  • Fort Moore

  • Fort Jackson

  • Fort Leonard Wood

  • Fort Sill

Marine Corps Bases:

  • MCRD Parris Island

  • MCRD San Diego

  • Quantico

Navy Bases:

  • Recruit Training Command Great Lakes

Air Force Bases:

  • JBSA Lackland

Coast Guard Bases:

  • Coast Guard Training Center Cape May

Bases not listed above are sent via regular mail.

 

When will my recipient read or receive my letter?

 


Mail call varies by military branch and base.

 

However, generally, the day you see your mail delivered is when they will receive that mail. Specifically that evening (barring any training days) at chow-time, which is around 5 PM local. This can vary, so anytime between chow-time and lights out is when they will receive mail.


Additional Questions

You can contact our Customer Happiness team at happiness@sandboxx.us

What is The Dispatch: Weekly Newsletters?

The Dispatch: Weekly Newsletter is a weekly newsletter sent on Thursdays.

 

Curated by the Sandboxx editorial team from Sandboxx News, we provide unique weekly content delivered to your recruit using the same next-day delivery system as our Letters product.

 

Sandboxx News is our media site that contains the latest news, entertainment, and motivation from all around the force, dedicated to making a well-rounded 21st-century warfighter.

 

Articles are apolitical and authored by veterans, military spouses, and some active duty service members.

 

On Duty vs. Off Duty – what’s the difference?

 

The On Duty newsletter features a variety of military news and educational reading geared toward a successful military career.

 

The Off Duty newsletter features current event topics and entertainment related to the military.

 

When will the first Newsletter be sent?

Newsletters are sent weekly on Thursdays.

 

Orders placed after 11:59PM EDT on Wednesday will begin the following week on Thursday.

 

Can I choose a newsletter based on branch of service?

The On Duty and Off Duty both contain content that is relevant to all branches; there are not specific newsletters for each branch of service.

 

Can I switch from On Duty to Off Duty?

Yes. Please reach out to our Customer Happiness Team via chat or by email at happiness@sandboxx.us to request the change.

 

 

How many pages is the Newsletter?

The On Duty Newsletters are approximately two pages and the Off Duty Newsletters are approximately three pages. Both contain roughly the same amount of written content; the Off Duty version often contains more graphics/photos.

 

If my recruit’s address has been changed or updated for letters, will it also be automatically updated for the newsletters?

No. You will need to reach out to our Customer Happiness Team via chat or by email at happiness@sandboxx.us to update the mailing address for your remaining newsletters.

 

 

Will my recruit know the newsletters are coming from me?

Yes, they will see that you were the person who sent the newsletters.

 

 

Does The Dispatch: Weekly Newsletter also include stationery and a pre-addressed envelope?

A pre-addressed envelope is included with each Newsletter; stationery is not included.

 

 

Can I cancel The Dispatch: Weekly Newsletter?

Yes, you can stop the newsletters from sending at any time. To do so, reach out to our Customer Happiness Team via chat or by email at happiness@sandboxx.us