As America works quickly to find ways to slow the spread of the coronavirus, it might not always be easy to know which industries are being affected and in what ways. Restaurants are offering takeout, cable companies are giving rebates on data usage, and the mail… well, the mail is working just like it always has. And for good reason.
Some people have expressed concerns that the coronavirus known as Covid-19 seems to have a fairly long survival window on hard surfaces like kitchen counters, so it seems feasible that one could be exposed to Covid-19 through a letter or package they receive. Others have worried that isolation procedures could disrupt delivery of mail and other shipments. Fortunately, most of these concerns can be readily dismissed.
So, here are some frequently asked questions, along with expert-backed answers.
Q:Is it safe to send and receive mail or packages amid the coronavirus outbreak?
A: Yes, according to the CDC and WHO.
Fortunately, the Center for Disease Control (CDC) has already considered our concerns about viral transmission through the mail. They point out that the likelihood that the virus could potentially survive throughout the duration of shipping is so small, there’s really no risk associated with sending or receiving packages.
“In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures,” the CDC website reads.
The CDC aren’t the only ones saying mail is safe to send and receive. The experts at the World Health Organization (WHO) have echoed the CDC’s sentiments in their own releases.
“The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low,” the WHO said.
Q: Are mail rooms shutting down at basic training?
A: No, and if that changes, we’ll let you know right away.
Sandboxx News’ close relationship with Sandboxx Letters gives us a unique insight into how the letters apparatus runs, and just how closely our friends on the Letters side of the business keep in touch with the mail rooms at basic training installations all around the country.
Sandboxx’s operations team have been working double time to keep open lines of communications with mail rooms around the force, making sure they’ll be the first to know if there’s an issue and relaying the updates to Sandboxx’s executive leadership, Customer Happiness team, and us at Sandboxx News.
“Under normal operations we call every mailroom that we ship to across all 5 branches of the military once a month,” explains Bobby Vigil, Sandboxx’s Operations Manager and a Marine Corps infantry veteran.
“Since the coronavirus outbreak, we have been calling mailrooms once a week and will continue doing so, so we can stay on top of any changes made to base operations.”
The mail printing procedure at Sandboxx is also particularly safe for a number of reasons. Most of the Sandboxx staff has switched to working remotely, so the operations crew has limited exposure to others. The process of printing and even stuffing the letters into envelopes is all handled by machines, so there’s very little chance for issues to arise.
Sandboxx Letters works with FedEx for to ensure rapid delivery. You can see what they’re doing to make sure packages get through on their site here.
Q: Will mail be delayed because of the coronavirus?
A: It isn’t now, but we’ll let you know if that changes.
It may be safe to send and receive letters, but many have found themselves wondering if letters will still reach their destination in a normal amount of time amidst all the changes businesses have made to minimize the spread of Covid-19.
At least for now, the answer is that things are progressing more or less as usual. Letters are still being delivered in the usual amount of time through the regular postal service, and most letters sent through Sandboxx will still reach basic training the next day, just like always.
Here at Sandboxx, we understand there is a lot of concern regarding the COVID-19 outbreak. Due to this, we will continue to update you within the Sandboxx app on any and all measures taken by the bases to protect the military community. As of today, Letter operations at Sandboxx are continuing as normal and there are no mailroom or shipping delays to any base. As always, the wellbeing of the military community is to the forefront of our minds and we urge you all to follow the official guidelines.
Posted by Sandboxx on Friday, March 13, 2020
Of course, this is one answer that may change over time. As America continues to manage this outbreak, some services may run into delays. Remember that if delays do come, they’re likely the result of ensuring the safety of the package carriers.
If any changes do arise pertaining to coronavirus and the mail, Sandboxx News will keep you informed, just like we do with basic training changes, Covid-19 testing requirements from Tricare, and PCS changes.